1. Acceptance of Terms

By accessing or using the website timelesspieces.com, mobile applications, or any related services (collectively, the "Service") provided by Timeless Pieces, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the Service. These terms apply to all visitors, users, and others who access the Service, including buyers, browsers, and contributors.

We reserve the right to refuse service to anyone for any reason at any time. By using the Site, you represent that you are at least the age of majority in your state or province of residence.

2. General Conditions

We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us. The content on this Site is for informational and shopping purposes only.

3. Products, Orders & Authenticity

Timeless Pieces offers luxury timepieces, pre-owned and new watches, and related accessories. All watches are sourced from trusted partners and verified for authenticity. However, we strongly encourage buyers to review our certification process.

When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

• All orders are subject to acceptance and availability.
• We reserve the right to cancel orders if pricing errors occur or if fraud is suspected.
• Authenticity certificates and original box/papers are mentioned per product listing.

4. Pricing, Taxes & Payment

All prices are listed in USD (United States Dollars) unless otherwise indicated. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed. We are not responsible for typographical or photographic errors.

You agree to pay all charges incurred by you or any users of your account and credit card (or other payment method) at the prices in effect when such charges are incurred. Sales tax, VAT, customs duties, or other fees may apply depending on your shipping destination and are solely your responsibility.

We accept major credit cards, PayPal, and other secure payment methods. By providing payment information, you represent that you are authorized to use the designated payment method.

5. Shipping, Delivery & Returns

Shipping times are estimates and not guaranteed. Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not liable for delays or failures in delivery caused by carriers, customs, or events beyond our control.

Our return policy lasts 14 days from the delivery date for unworn watches in original condition with all tags, boxes, and papers. Custom or personalized items are non-refundable. To initiate a return, please contact our customer support. Refunds will be issued to the original payment method after inspection.

6. Intellectual Property Rights

All content on this Site including text, graphics, logos, images, video clips, digital downloads, data compilations, and software is the property of Timeless Pieces or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content without prior written consent. “Timeless Pieces” and the accompanying logo are registered trademarks.

7. User Obligations & Prohibited Uses

You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Site. Prohibited conduct includes but is not limited to:

• Transmitting any harmful, unlawful, threatening, abusive, defamatory, or obscene material.
• Attempting to gain unauthorized access to any portion of the Service or any other systems or networks.
• Using robots, scrapers, or automated means to access the Site for any purpose without our express permission.
• Reselling or redistributing products for commercial purposes without a separate agreement.

8. Limitation of Liability

To the fullest extent permitted by law, Timeless Pieces and its directors, employees, partners, suppliers, or agents shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of or related to your use of the Service, even if advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount paid by you, if any, for products purchased in the last six months. Some jurisdictions do not allow the limitation of liability, so the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Timeless Pieces and our affiliates, officers, directors, employees, and agents from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law, or your use of the Service in violation of any intellectual property or other rights of any person or entity.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in New Castle County, Delaware, and you hereby irrevocably consent to the personal jurisdiction of such courts.

For any dispute, claim, or controversy arising out of these Terms, you agree to first attempt to resolve the matter informally by contacting our customer service. If unresolved, any arbitration shall be conducted under the rules of the American Arbitration Association.

11. Modifications to the Terms

We may update or modify these Terms from time to time to reflect changes in our practices, legal requirements, or operational needs. The most current version will always be posted on this page with the "Last Updated" date. By continuing to use our Service after any changes become effective, you agree to be bound by the revised Terms. It is your responsibility to check this page periodically.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact our Legal & Compliance Team:

• 📧 Email: sales@timelesspieceswatch.com
• 📞 Phone:
• 📍 Address: 3500 Horology Ave, Suite 402, Wilmington, DE 19808, USA
• 🕒 Support hours: Monday – Sunday, 7:00 AM – 10:00 PM

⚖️ Entire Agreement
These Terms, together with our Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and Timeless Pieces regarding the Service and supersede all prior agreements.